Account Access Issues

Incident Report for SimpleTexting

Resolved

We are happy to report this incident has been resolved. You should now be able to access your account as expected.
Posted Apr 25, 2026 - 13:22 EDT

Update

The issue was identified and the fix implemented appears to be working across the platform. Thanks for your patience as we investigate further and monitor to confirm the issue is resolved.
Posted Apr 25, 2026 - 12:48 EDT

Monitoring

The issue was identified and a fix has been implemented. Thanks for your patience as we investigate further and work to confirm the issue is resolved.
Posted Apr 25, 2026 - 12:42 EDT

Identified

The issue has been identified and a fix is being implemented by our engineering team. We will post updates once that fix has been implemented while we monitor. Outgoing messaging is not impacted at this time.
Posted Apr 25, 2026 - 12:07 EDT

Investigating

We're aware of persistent errors with logging in and loading SimpleTexting accounts. Our engineering team is investigating the issue now. We will provide updates as soon as more information is available. We thank you for your patience during this time.
Posted Apr 25, 2026 - 10:14 EDT
This incident affected: Login.